ARM Architecture (VIC)

Geelong Library & Heritage Centre Project

Library Buildings

 

 

 

 

 

 

Project Description: Research, staff workshop and initial design brief input for ARM Architecture for the approx. $40m Geelong Library and Heritage Centre project.

See: http://www.a-r-m.com.au/projects_GeelongLibraryHeritageCentre.html

Project Outcomes: Preliminary input report that provided advice on vision and image, relevant standards and guidelines for buildings, shelving etc., and service delivery trends (local, national and international) for library and heritage services. Practical advice on physical issues such as access and address. A comprehensive design brief spreadsheet for each service element was also developed.

ARM Architecture Urban Design Masterplanning
Level 11/ 522 Flinders Lane
Melbourne Victoria 3000

 

Cessnock City Library (NSW)

Library Review and Strategic Plan

Cessnock Library

Cessnock Branch Library

 

 

 

 

 

 

 

Project Description: The development of a comprehensive and Council aligned strategic plan included, research into current library industry trends and issues; a comprehensive library user survey, a library non-user telephone survey (conducted by Jetty Research Pty Ltd) face-to-face consultations with the library staff (included an online staff survey),and other key Council and community stakeholders. The strategic review also referenced current NSW and national library standards and guidelines.

Project Outcomes – A comprehensive strategic planning document and support resources that delivers:

  • Clear direction for staff and the community on the library’s strategic priorities
  • The strategies and actions required to achieve strategic goals
  • The basis for resource planning and external funding applications; and
  • An alignment with Council’s strategic direction

City of Ryde Library Service (NSW)

 

Libraries for Ryde

Ryde Library

Ryde Library

 

 

 

 

 

 

 

 

Project Description: Libraries for Ryde – a major strategic research and planning project. This 12-month project included:

  1. A background and context review – covering all aspects of the library service and its delivery model, including an operational review, demographic review, policy, strategic context and the guiding principles of staff, emerging trends (local, national and international), resourcing etc. and the expected impact on the library service
  2. Consideration and evaluation of strategic possibilities for the City of Ryde Library Service, including, new service delivery model options, facilities review, collections review, services and programs review, information and communication technology review, resourcing – staffing, partnerships and finances, and stakeholder engagement
  3. Future Scenarios, including reference to the current political, economic, social and technological environment; development of a library master plan, general building planning and design criteria, a new library service delivery model – principles and criteria, and some scenario planning
  4. Implementation Plan (Libraries for Ryde Strategic Direction) – a comprehensive plan to guide the future development of the library service for the City of Ryde Council.

This project involved high levels of involvement from a number of library staff, including research, evaluation and feedback; input and feedback from a Council and community based project reference group, Councillors, Council officers and numerous other stakeholders.

Project Outcome: A comprehensive review of current library services and service delivery model, taking into account both current and emerging trends, locally identified needs and resourcing, and an assessment of potential future scenarios.

Development and publication of a strategic planning document, service delivery model framework and an implementation plan to guide the library service over the next decade.

A copy of the Libraries for Ryde review and strategic plan can be downloaded here: Libraries for Ryde 2014 – 2024

Libraries for RydeIt has been quite an undertaking, but with your very able assistance and patience, we have successfully engaged and informed staff whilst coming up with a plan that will provide really good scope for the future development of the library service.” [J.Webb, Manager Library Services]

Clarence Regional Library Service (NSW)

Local Studies Review and Strategy

Project Description: Review local studies collection practices across the Clarence Region, including an analysis of the current practice of the library and regional history groups/organisations and individuals.

The review included:

  • Consultation with key stakeholders, including staff, Council officers, historical and family history societies, museums and the community
  • Review and benchmarking of current heritage collection practice i.e. a review of practice at other public library services
  • Review of current operational and capital investment in local studies by the region

As a result of the review a set of recommendations has been developed that forms the basis of a regional local studies strategy for both the library and other interested groups, organisations and individuals.

Project outcomes

A Local Studies Strategy that provides:

  • A common / core set of overall goals, objectives and strategies for the library’s ongoing local studies service delivery
  • A cohesive and practical local studies service delivery model that meets contemporary standards and guidelines
  • A collaborative and community approach to the ongoing collection, preservation, dissemination and promotion of the region’s history
  • Opportunities to learn and share information / knowledge

 

Contact: Kathryn Breward, Regional Librarian

Tel: (02) 6642 7480

Email: reglibn@crl.nsw.gov.au

 

Clarence Regional Library Service (NSW)

Regional Library Review and Strategic Plan

RHCS conducted a review of library services across the three Councils that make up the Clarence Regional Library Service (Clarence Valley; Bellingen and Nambucca). The review was to gather data for the development of a regional strategic plan to further develop and enhance library services to the region.

The results of the project included:

The development and regional Council adoption of a library service strategic plan, with recommended actions.

 

Clarence Valley Library Service (NSW)

Local Studies Review and Strategy

Project Description: Review local studies collection practices across the Clarence Region, including an analysis of the current practice of the library and regional history groups/organisations and individuals.

The review included:

  • Consultation with key stakeholders, including staff, Council officers, historical and family history societies, museums and the community
  • Review and benchmarking of current heritage collection practice i.e. a review of practice at other public library services
  • Review of current operational and capital investment in local studies by the region 
As a result of the review a set of recommendations has been developed that forms the basis of a regional local studies strategy for both the library and other interested groups, organisations and individuals.

Project outcomes

A Local Studies Strategy that provides:

  • A common / core set of overall goals, objectives and strategies for the library’s ongoing local studies service delivery
  • A cohesive and practical local studies service delivery model that meets contemporary standards and guidelines
  • A collaborative and community approach to the ongoing collection, preservation, dissemination and promotion of the regions history
  • Opportunities to learn and share information / knowledge

Contact: Kathryn Breward,

Regional Librarian

Tel: (02) 6642 7480

Email: reglibn@crl.nsw.gov.au

 SEE ALSO – Projects 2009 Clarence Regional Library Infrastructure Review

Clarence Valley Library Service (NSW)

Library Service Infrastructure Review

A comprehensive review of all library branch infrastructures against all current library and building standards; Occupational Health & Safety standards etc – the project outcomes included a comprehensive infrastructure report and individual report by branch i.e.:

    • Production of building condition reports for each branch with recommendations
    • Production of branch building area data sheets based on current standards i.e. service based floor space calculations and associated requirements (these can be used by Architects as a design brief)
    • Infrastructure Report incorporating the findings and recommendations of the building condition reports, service based requirements and recommendations

Clarence Valley Council has since recommended the building of a new central library (Grafton Branch)

Geelong Regional Library Corporation (VIC)

Community Library Service

Project Description: Development of a Community Library Service – an extension of the Home Library Service to the four local government areas that make up the region, to more effectively meet the information, recreation, cultural and education needs of the residents and communities.

The project outcomes included:

  • A recommended Staffing structure/model
  • Service alignment with current library strategy
  • Development of various policies and procedures, including a service policy; and volunteer policy
  • Development of an induction and training program i.e. volunteer staff induction and training plan
  • Development of ISO standard metrics
  • Provision of vehicle costings

Contact:

Geelong Regional Library Service
Tel: (03) 5272 6027

Completed 2010 in association with Richard Sayers and Associates

Greater Taree City Libraries (NSW)

Greater Taree City Library

Project 1: Staffing Review

Project Description: This project focused on reviewing and analysing current work practices and in particular:

  • Workload evaluation and management practices
  • Teamwork practices
  • Assessment of structure
  • Resourcing
  • Technology
  • Strategic direction
  • Collection management
  • Training / learning / skills development
  • Locational limitations

Outcome: A report providing a comprehensive set of findings and recommendations regarding strategically reassessing and changing current staff / team work practices

Project 2: Community Library User Survey

A comprehensive online and paper format library user survey was undertaken in tandem with the library staffing review. The survey was designed to capture the community’s view and comments regarding the library service, with particular emphasis on hours of operation and satisfaction with services and staff. The survey also captured demographic data that included age grouping, gender, and branch used which allowed demographic filtering of the results e.g. by branch. A full analysis with recommendations was provided.

Note: Greater Taree Libraries are now Manning Valley Libraries

Indigo Shire Libraries (VIC)

 

Strategic Action Plan

 

 

 

 

 

Project Description: A comprehensive review of the Shire’s Library service, including its staffing and structure, and the preparation of a strategic action plan to guide the library in the future delivery of services and programs to the community. The review included reference to current standards and guidelines e.g. Beyond a Quality Service: Strengthening the social fabric. Standards and Guidelines for Australian Public Libraries 2012, an evidence-based guide to the development of library services in Australia.

Project Outcomes: A comprehensive report and strategic action plan that contains:

  • A set of recommended actions and strategies for the ongoing development of the library service
  • A recommended organisational structure
  • Alignment with Council’s strategic direction

“an excellent report and certainly value for money!” [David Koren, Manager Community Planning]