Campbelltown City Library (NSW)

ccc_campbelltownlibrary

Project: Collection Service Review

Project Description: A best practice review of Campbelltown City Library’s technical services and collection management, including current procurement; budgeting; the policies and procedures for selection, acquisition, cataloguing (throughput and output) and end-processing; cataloguing standards; levels of outsourcing and efficiency of current outsourcing; collection development and profiling practices, including general and specialist staff input into collection development; and customer feedback / input mechanisms.

Project Outcomes: A comprehensive report and change document including recommendations on:

  • Staffing e.g. structure, performance measures; revision of position descriptions; team communications etc.
  • Selection, acquisition and suppliers
  • Cataloguing e.g. responsibility and accountability
  • Technology e.g. the library management system
  • Cataloguing backlog management

Southbank Institute of Technology (QLD)

Library Service Review and Strategic Plan

Library Service Review: The SBIT library was the result of the merging of four campus libraries into one. The review outcomes included:

  • A comparative study (benchmarking review) of four other dual sector libraries
  • Research and analysis of external trends affecting library services, including areas of growth and decline
  • Evaluation and recommendation of income opportunities
  • Customer expectations research i.e. surveys and focus groups
  • Evaluation of current staffing structure and recommended changes
  • Evaluation of outsourcing opportunities
  • Evaluation of performance metrics and recommendations
  • Strategic Plan and action plan development

Contact: Mr Graeme Kendall
Manager Student Services
T: (07) 3244 5509
M: 0438 188 084

Completed November 2010