Sunshine Coast Libraries (QLD)

Project: Library Network Review

Project Components and Outcomes:

  • Review of current service delivery model across the library network
  • Community survey regarding the future of the library network survey
  • Comprehensive review of current library infrastructure (branches)
  • Comparative reporting against best practice libraries
  • Development of a library service delivery model for the network
  • Development of a Library Network Plan 2019 – 2028

(c) Image Sunshine Coast Libraries

Campbelltown City Library (NSW)

ccc_campbelltownlibrary

Project: Collection Service Review

Project Description: A best practice review of Campbelltown City Library’s technical services and collection management, including current procurement; budgeting; the policies and procedures for selection, acquisition, cataloguing (throughput and output) and end-processing; cataloguing standards; levels of outsourcing and efficiency of current outsourcing; collection development and profiling practices, including general and specialist staff input into collection development; and customer feedback / input mechanisms.

Project Outcomes: A comprehensive report and change document including recommendations on:

  • Staffing e.g. structure, performance measures; revision of position descriptions; team communications etc.
  • Selection, acquisition and suppliers
  • Cataloguing e.g. responsibility and accountability
  • Technology e.g. the library management system
  • Cataloguing backlog management

Geelong Regional Library Corporation (VIC)

Community Library Service

Project Description: Development of a Community Library Service – an extension of the Home Library Service to the four local government areas that make up the region, to more effectively meet the information, recreation, cultural and education needs of the residents and communities.

The project outcomes included:

  • A recommended Staffing structure/model
  • Service alignment with current library strategy
  • Development of various policies and procedures, including a service policy; and volunteer policy
  • Development of an induction and training program i.e. volunteer staff induction and training plan
  • Development of ISO standard metrics
  • Provision of vehicle costings

Contact:

Geelong Regional Library Service
Tel: (03) 5272 6027

Completed 2010 in association with Richard Sayers and Associates