Tag Archives: Community Consultation

Town of Victoria Park Library (WA)

  By Roger | June 3, 2019 - 3:26 am | Clients
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Project: Library review and Strategic Plan

Project Components and Outcomes:

  • Operational Review and Recommendations report
  • Community engagement – direct consultations and survey
  • Staff and Council Officer consultations and survey
  • Infrastructure review – capacity of current building, including current and future needs
  • Development of a Library Operational Strategy
Town of Victoria Park Library

Sunshine Coast Libraries (QLD)

  By Roger | June 3, 2019 - 3:22 am | Clients
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Project: Library Network Review

Project Components and Outcomes:

  • Review of current service delivery model across the library network
  • Community survey regarding the future of the library network survey
  • Comprehensive review of current library infrastructure (branches)
  • Comparative reporting against best practice libraries
  • Development of a library service delivery model for the network
  • Development of a Library Network Plan 2019 – 2028

(c) Image Sunshine Coast Libraries

Coffs Harbour Library and Information Service (NSW)

  By Roger | September 3, 2012 - 5:03 am | Clients
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coffs harbour library workshop

Project: Library Review and Strategic Plan

Project Description: The development of a comprehensive and Council aligned strategic plan included, research into current library industry trends and issues; a comprehensive online and paper format community survey, face-to-face consultations with the library staff (included an online staff survey), community, youth, library volunteers, and Council staff. The strategic review also referenced current NSW and national library standards and guidelines.

Project Outcomes – A comprehensive strategic planning document and support resources that delivers:

  • Clear direction for staff and the community on the library’s strategic priorities
  • The strategies and actions required to achieve strategic goals
  • The basis for resource planning and external funding applications; and
  • An alignment with Council’s integrated planning and reporting framework and relevant 
strategies.

 

Greater Taree City Libraries (NSW)

  By Roger | September 3, 2012 - 5:01 am | 2011, Clients
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Greater Taree City Library

Project 1: Staffing Review

Project Description: This project focused on reviewing and analysing current work practices and in particular:

  • Workload evaluation and management practices
  • Teamwork practices
  • Assessment of structure
  • Resourcing
  • Technology
  • Strategic direction
  • Collection management
  • Training / learning / skills development
  • Locational limitations

Outcome: A report providing a comprehensive set of findings and recommendations regarding strategically reassessing and changing current staff / team work practices

Project 2: Community Library User Survey

A comprehensive online and paper format library user survey was undertaken in tandem with the library staffing review. The survey was designed to capture the community’s view and comments regarding the library service, with particular emphasis on hours of operation and satisfaction with services and staff. The survey also captured demographic data that included age grouping, gender, and branch used which allowed demographic filtering of the results e.g. by branch. A full analysis with recommendations was provided.

Note: Greater Taree Libraries are now Manning Valley Libraries