
Project 1: Staffing Review
Project Description: This project focused on reviewing and analysing current work practices and in particular:
- Workload evaluation and management practices
- Teamwork practices
- Assessment of structure
- Resourcing
- Technology
- Strategic direction
- Collection management
- Training / learning / skills development
- Locational limitations
Outcome: A report providing a comprehensive set of findings and recommendations regarding strategically reassessing and changing current staff / team work practices
Project 2: Community Library User Survey
A comprehensive online and paper format library user survey was undertaken in tandem with the library staffing review. The survey was designed to capture the community’s view and comments regarding the library service, with particular emphasis on hours of operation and satisfaction with services and staff. The survey also captured demographic data that included age grouping, gender, and branch used which allowed demographic filtering of the results e.g. by branch. A full analysis with recommendations was provided.
Note: Greater Taree Libraries are now Manning Valley Libraries